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    Processing time: 

    Our estimated processing for most orders are 3-7 business days prior to shipment. If your order contains any custom or PRE SALE items your ENTIRE order will take up to 4 weeks to process prior to shipment. Thank you so much for your patience :)

    Lost/stolen/undelivered/damaged packages:

    All orders are packed inside a cellophane bag and a rigid envelop to ensure the packages to arrive to you undamaged. In the very rare event that your package is lost, stolen or undeliverable as addressed, we cannot be held responsible. 

    Shipping: 

    USA ORDERS -
    USA orders are shipped via USPS and have an estimated delivery of 3-8 BUSINESS days (after processing period) depending on where you are located in the USA. Please note this does NOT include weekends or holidays.
    All domestic orders come standard with tracking that updates within 24-48 hours of shipment. The Estimated Delivery date on your tracking is an estimate, not a guaranteed date. 
    Once an item is marked 'shipped' it is then in the hands of the USPS, and out of our control. In regards to tracking or lost packages you can take the tracking number to your local post office and they can further assist you on the retrieval of your order. It is no longer our responsibilities after your items has been shipped out. 

    INTERNATIONAL ORDERS - 
    International orders are shipped via USPS and have an estimated delivery of 7-10 BUSINESS days (after processing period). Please note this does NOT include weekends or holidays.
    All international orders come standard with tracking that updates within 24-48 hours of shipment. The Estimated Delivery date on your tracking is an estimate, not a guaranteed date. 
    Once an item is marked 'shipped' it is then in the hands of the USPS, and out of my control. In regards to tracking or lost package you can take the tracking to your local post office and they can further assist you on the retrieval of your order. It is no longer our responsibilities for your items after your order has been shipped out.